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Exam Code: E20-485
Exam Name: EMC (Content Management Application Architecture Exam)
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NO.1 A Documentum customer is using Webtop to manage their documents. They want to provide read
access to these documents for their 2000 customers located globally. The customer has already
purchased Web Content Management (WCM) and does not want to incur any additional cost.
How can the customer meet these requirements with minimal effort?
A. create user accounts for their clients in the repository and expose Webtop outside the firewall with
"read" permission on the documents for the clients
B. use WebPublisher and Site Caching Services (SCS) to publish the documents to a website and provide
their clients access to the website
C. use Site Caching Services (SCS) to publish the documents to a website and provide their clients
access to the website
D. create a customization to run a nightly job to extract documents out of the repository and copy them to
a website, and provide their clients access to the website
Answer: C
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NO.2 You create a new custom type with the following attributes:
c_product string(32)
c_platform string(32)
What is created in the database (DB)?
A. a single DB table only
B. two DB tables only
C. a single DB table and four DB views
D. two DB tables and two DB views
Answer: C
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NO.3 You are designing the data model for a retailer's catalog application. A description of all products for
sale will be stored in the Documentum repository. There are thousands of different types of products.
Each product may have a unique set of attributes. Users should be able to add or remove attributes from
a product definition at runtime.
Which approach should you use to provide the required flexibility in data types, and also provide good
query performance when searching for product information?
A. You create a type called product that contains all common attributes and attach and detach attribute
aspects as required. For searching, you use the TRY_FTDQL_FIRST DQL hint.
B. You use XML content stored in an XML store, add and remove attributes by modifying the XML content,
and use IDfXQuery to search for product information.
C. You use lightweight objects with the parent object containing common attribute values. Parent objects
are created for each product description. For searching, you use NOFTDQL queries.
D. You create a standard object type hierarchy and issue alter type statements, as needed, to modify
types at runtime. For searching, you use FTDQL queries.
Answer: B
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NO.4 A company has an existing website and web publishing system. They are expanding the authoring of
content to non-web development staff and want to provide a simple interface where users can author
content for both internal and external websites. They will need considerable flexibility in the development
of the authoring interface for varied types of content but would prefer not to customize. The system should
also be able to share that content with their existing web content management system.
Besides WebPublisher, which products include a user interface that can be configured and used for
web-ready content authoring?
A. Webtop and Forms Builder (FB)
B. Webtop and Process Builder (PB)
C. TaskSpace and Workflow Manager
D. Digital Asset Manager (DAM) and Process Builder (PB)
Answer: A
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NO.5 The type hierarchy that is shown has only custom attributes displayed.
The following DQL statement is executed:
select
r_object_id
, object_name
, c_channel
from
c_product
where
datediff(week, r_creation_date, date(today)) <= 1
How many table joins would the query cause in the database when executed as a superuser?
A. 4
B. 5
C. 6
D. 7
Answer: C
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NO.6 A customer has a remote office where there is limited IT support to maintain a Documentum
installation. There is a Wide Area Network with low bandwidth and high latency between the primary and
the remote sites.
Which solution best provides the user with the ability to read and write frequently used content at the
remote location with minimal IT support?
A. Content Server with Distributed Storage at the remote location
B. Webtop with remote users added to the express_user role
C. Branch Office Caching Services (BOCS) at the remote location
D. File Share Services (FSS) at the remote location
Answer: C
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NO.7 A company requires that when an article document is saved it should inherit certain attributes from the
folder it is stored into.
How should you design this solution?
A. create a custom TBO that overrides the doSave method of the folder object, so that when documents
are saved in it, their attributes are updated with the folder's attributes
B. create a relation between the folder and the document type with cascade update property set and add
the attributes to be inherited
C. create a Smart Container for the folder with a member relationship for the document and add the
attributes to be inherited
D. create a method that is scheduled as a job to update newly saved article documents.
Answer: C
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NO.8 A law firm that handles a large volume of cases requires a system that meets the following
requirements:
-provides a central location to create, store and manage documents
-tracks discussions on a case and advice given
-protects the content of files sent to co-counsels and clients
Which solution meets the law firm's requirements?
A. Knowledge Worker solution and Information Rights Manager (IRM) Services
B. Transactional Content Management solution and Trusted Content Services (TCS)
C. Interactive Content Management solution and Trusted Content Services (TCS)
D. Knowledge Worker solution and Trusted Content Services (TCS)
Answer: A
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NO.9 A company has a requirement to develop an application to manage a group of documents in a folder
through a business process. As the folder progresses, the different document types in that folder change
security based on status, their type, as well as the values of different attributes for those different types.
They are deciding whether to use Documentum workflow or an external workflow system.
Which type of configuration or customization will support the functionality without committing to using
Documentum versus a third-party workflow tool?
A. policy configuration only
B. policy configuration plus customization
C. process configuration only
D. process configuration plus customization
Answer: B
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NO.10 A customer needs a solution to address a heavy volume case management requirement. All of the
content attached to the cases are media files (audio/video). The key requirements are to have a simple
interface focusing on core functionality, which is case processing. The customer also needs the ability for
the case reviewer to see all information in a single screen, including the file attached to the case.
In addition to Process Suite, which solution would you recommend?
A. TaskSpace and Document Image Services
B. Digital Asset Manager (DAM)
C. customized TaskSpace
D. custom interface
Answer: C
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NO.11 A pharmaceutical company wants to implement a records management program that is cost effective.
The company needs a solution that provides the following capabilities:
- ability to classify records
- ability to apply retention on records
- ability to dispose records
- ability to hold records from disposition
Which Documentum product provides these capabilities and minimizes licensing costs?
A. Records Manager Administrator (RMA)
B. Records Manager (RM)
C. Retention Policy Services (RPS)
D. Physical Records Manager (PRM)
Answer: C
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NO.12 A customer is planning to build a WebPublisher template with product name and product description
elements. When a user enters the values for the product name and product description fields in the
content, the product name value from the content needs to be copied to the keyword attribute.
Which solution meets this requirement with minimal effort?
A. customize WebPublisher WDK component to update attribute values upon saving of documents
B. create a TBO to update attribute values upon saving of documents
C. create an XML application to update attribute values from document content
D. create a custom SBO application and invoke it on document save.
Answer: C
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NO.13 In addition to Documentum Compliance Manager (DCM) and Records Manager (RM), which products
contain a user interface and are part of the compliance and archiving products suite offered by
Documentum?
A. only Retention Policy Services (RPS)
B. Retention Policy Services (RPS) and Enterprise Content Services (ECS)
C. Content Storage Services (CSS)
D. only Enterprise Content Services (ECS)
Answer: A
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NO.14 An insurance company has standardized the client desktop on the Microsoft Office platform. The
company designed a claim Documentum workflow on Microsoft Word documents. The workflow needs to
be manually initiated by the user. Users would prefer a more integrated solution so that they do not need
to launch multiple applications to start a workflow.
Which product meets these requirements?
A. Webtop
B. Application Connectors
C. Process Integrator
D. Web Development Kit (WDK) applications
Answer: B
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NO.15 In addition to Content Server, which server products are typically used for Interactive Content
Management Solutions?
A. XML Transformation Services (XTS), Thumbnail Server, Enterprise Content Integration Services
(ECIS)
B. Document Transformation Services (DTS), Records Manager (RM)
C. Media Transformation Services (MTS), Business Activity Monitoring (BAM)
D. XML Transformation Services (XTS), Thumbnail Server, Site Caching Services (SCS)
Answer: D
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NO.16 A financial institution requests an SOA-enabled account opening process solution and has the
following requirements:
-robust workflow capability with support for high-fidelity forms
-simple and configurable transaction centric interface
-seamless integration with their Global Account Management System
Which solution meets the customer's requirements while minimizing the development effort?
A. TaskSpace, Process Suite, and Documentum Foundation Services (DFS)
B. Webtop, Adobe Forms Designer, and Process Suite
C. a custom solution with SOA -enabled Business Process Manager (BPM)
D. eRoom, Process Suite and Documentum Foundation Services (DFS)
Answer: A
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NO.17 You are building a solution to automate a Grants Management Process. Your workflow involves
searching documents in an external non-Documentum Repository. You also need to generate a graphical
report on auto activities.
Which EMC product combination achieves this?
A. Process Builder (PB), Business Activity Monitor (BAM), TaskSpace
B. Process Builder (PB), Business Activity Monitor(BAM), Webtop
C. Process Builder (PB), Business Activity Monitor (BAM), Enterprise Content Integration Services (ECIS)
D. Workflow Manager, Business Activity Monitor (BAM), Enterprise Content Integration Services (ECIS)
Answer: C
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NO.18 A customer has an Enterprise Resource Planning (ERP) system with a series of web services built for
integration with existing financial and other enterprise systems. They want to add Documentum as their
Enterprise Content Management System. They prefer to minimize the number of necessary user
interfaces and want to make it so users ultimately do not need a Documentum interface. You recommend
a phased approach to integration with some initial user interface.
Which options and products meet the customer's needs?
A. Phase 1 Content Server and Webtop Phase 2 Documentum Foundation Services (DFS) and High
Volume Server (HVS)
B. Phase 1 Content Server and High Volume Server (HVS) Phase 2 Documentum Foundation
Classes/Business Objects Foundation and Business Process Services (BPS)
C. Phase 1 Content Server and Webtop Phase 2 Documentum Foundation Services (DFS) and
TaskSpace
D. Phase 1 Content Server and Business Process Services (BPS) Phase 2 TaskSpace and Process
Builder (PB)
Answer: A
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NO.19 A company that develops highly-structured content via XML authoring has decided to use
Documentum for its XML chunking capabilities. They are also looking to reduce the problems they have
been experiencing with their existing model of authoring via a client side application and storing in a
centralized store. They understand that some level of customization or specialized configuration is
required.
Which action would use the least custom code in favor of configuration?
A. develop a set of forms using Forms Builder for users to author with a configured XML application for
chunking
B. develop a set of extended WebPublisher components for users to author with a configured XML store
for chunking
C. develop a set of extended Webtop components for users to author with a configured XML application
for chunking
D. develop a set of extended Digital Asset Manager (DAM) components for users to author with a
configured XML application for chunking
Answer: A
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NO.20 An engineer designs the data model that is shown for a shipping application in a repository that does
not have fulltext search enabled.
It is required that a query returns all shipping_transaction documents, shipped on a given shipping_date,
with a particular shipping_code.
Querying with either shipping_code or shipping_date alone would return hundreds of thousands of
objects. Querying on both shipping_date and shipping_code, returns a selective set of objects.
Given the example query:
select r_object_id, customer_id, shipping_date
from shipping_transaction
where na_specific_data.shipping_code=4267.86
and shipping_date = date('11/25/2008')
Which statement is true about use of aspects in this scenario?
A. It will cause a DQL parser error, because it is NOT possible to include both aspect and standard
attributes within the same query.
B. It will improve query response time, because the aspect metadata is only applied to some
shipping_transaction documents.
C. It will degrade query response time, because a database index on the combination of attributes that
make the query selective CANNOT be created.
D. It will degrade query response time, because the aspect metadata is only applied to some
shipping_transaction documents.
Answer: C
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NO.21 A customer wants to maintain the annual financial reports using a Documentum Content Management
System. Different parts of the document must be authored and reviewed by different people and individual
parts of the document must be combined in a particular order to form the final PDF document.
What is useful for implementing the solution?
A. PDF Annotations Services and relationship objects
B. Smart Containers and Content Transformation Services (CTS)
C. Virtual Document and Advanced Document Transformation Services (ADTS)
D. XML applications and Media Transformation Services (MTS)
Answer: C
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NO.22 An Enterprise Architect (EA) who has no knowledge on Documentum proposes a distributed
architecture for a Document and Process Management solution. The architect suggests creating web
services using SOAP 1.2 and JAX-WS, a Data Access Layer with POJO objects using Documentum
Foundation Classes (DFC) and Documentum Repository. The EA believes that this architecture will yield
better performance for large content transfer, and the ability to replace Documentum with any Content
Management Solution (CMS) without much impact on the system.
As a Documentum application architect, you need to validate and provide input on this architecture. You
must consider that the system must have reusable components and reduce development time.
What should you do?
A. approve the proposed architecture because the EA has overall knowledge about the enterprise
B. recommend building a custom solution with DFC and no web services, because DFC will give much
better performance
C. recommend using DFS and extending it as needed
D. recommend building web services using the REST framework and DFC to access the Documentum
Repository
Answer: C
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NO.23 A new Documentum customer without any experience with Content Management systems has decided
to purchase Documentum for its out-of-the-box functionality. They have general requirements for their
users to have web access to basic content storage, library services, full-text search, and workflow.
Besides Content Server and Index Server, at a minimum, which solution would meet this customer's
requirements?
A. Webtop only
B. Webtop and Process Suite
C. Process Suite only
D. TaskSpace and Process Suite
Answer: A
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NO.24 You are designing a Documentum application for managing project documents. When a new project is
initiated, the system should automatically create a folder for the project and populate it with 5 sub-folders
for the project phases and the appropriate document templates within each phase folder
Which approach meets these requirements with minimal effort?
A. construct a Smart Container with folders and document templates
B. define a relationship object for folders and document templates
C. create a Virtual Document for document templates and relationship for folders
D. customize Webtop to set up project folder structure
Answer: A
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NO.25 In addition to Digital Asset Manager (DAM), which client products are part of the Interactive Content
Management Solution?
A. Web Publisher (WP), File Share Services (FSS)
B. Webtop, File Share Services (FSS)
C. Webtop, TaskSpace
D. TaskSpace, File Share Services (FSS)
Answer: A
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NO.26 You create a new custom type with the following attributes:
c_product string(32)
c_platform string(32) repeating
What is created in the database (DB)?
A. a single DB table only
B. two DB tables only
C. a single DB table and two DB views
D. two DB tables and four DB views
Answer: D
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NO.27 A customer needs to secure and preserve the authenticity of PDF documents by applying an
electronic signature. All the PDF documents need to be identified by a unique reference corresponding to
their department and function, and the reference must be system-generated. A notification system is
required to alert the consumer of the documents for them to read and agree upon. If the consumer rejects
the document, they should be able to select the appropriate reason for rejection.
Which product will implement the above functionality?
A. Records Manager (RM)
B. TaskSpace and Adobe Forms
C. Documentum Compliance Manager (DCM)
D. Information Rights Manager (IRM)
Answer: C
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NO.28 A customer wants to reduce storage cost. The company's infrastructure architect advises that tiered
storage be implemented and certain file sizes and formats be stored in the lowest tier. The company has
enterprise licenses for all Documentum products and wants to know how the architect's recommendation
can be implemented in Documentum.
Which policies can be used for this implementation?
A. containment policies
B. assignment policies
C. retention policies
D. naming policies
Answer: B
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NO.29 Which EMC product is used to convert the text print stream into PDF format, extract the metadata, and
ingest the content into Documentum Repository?
A. Document Transformation Services
B. Import Manager
C. Archive Services Reports (ASR)
D. Bulk Loader
Answer: C
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NO.30 You have integrated Documentum Repository with Microsoft Exchange Server. You have been asked to
reduce storage costs by using content compression and de-duplication.
Which EMC solution meets these requirements?
A. Content Services for EMC Centera and Content Storage Service (CSS)
B. Content Storage Service (CSS) and Trusted Content Services (TCS)
C. Documentum Client for Outlook (DCO) and Content Services for EMC Centera
D. High Volume Server and Archive Services for Email
Answer: A
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