There is no site can compare with Pass4Test site's training materials. This is unprecedented true and accurate test materials. To help each candidate to pass the exam, our IT elite team explore the real exam constantly. I can say without hesitation that this is definitely a targeted training material. The Pass4Test's website is not only true, but the price of materials are very reasonable. When you choose our products, we also provide one year of free updates. This allow you to have more ample time to prepare for the exam. So that you can eliminate your psychological tension of exam, and reach a satisfactory way.
Pass4Test's Cisco 642-242 exam training materials allows candidates to learn in the case of mock examinations. You can control the kinds of questions and some of the problems and the time of each test. In the site of Pass4Test, you can prepare for the exam without stress and anxiety. At the same time, you also can avoid some common mistakes. So you will gain confidence and be able to repeat your experience in the actual test to help you to pass the exam successfully.
If you are still hesitate to choose our Pass4Test, you can try to free download part of Cisco 642-242 exam certification exam questions and answers provided in our Pass4Test. So that you can know the high reliability of our Pass4Test. Our Pass4Test will be your best selection and guarantee to pass Cisco 642-242 exam certification. Your choose of our Pass4Test is equal to choose success.
If you want to participate in the IT industry's important Cisco 642-242 examination, it is necessary to select Pass4Test Cisco 642-242 exam training database. Through Cisco 642-242 examination certification, you will be get a better guarantee. In your career, at least in the IT industry, your skills and knowledge will get international recognition and acceptance. This is one of the reasons that why lot of people choose Cisco 642-242 certification exam. So this exam is increasingly being taken seriously. So this exam is increasingly being taken seriously. Pass4Test Cisco 642-242 exam training materials can help you achieve your aspirations. Pass4Test Cisco 642-242 exam training materials are produced by the experienced IT experts, it is a combination of questions and answers, and no other training materials can be compared. You do not need to attend the expensive training courses. The Cisco 642-242 exam training materials of Pass4Test add to your shopping cart please. It is enough to help you to easily pass the exam.
Pass4Test help you to find real Cisco 642-242 exam preparation process in a real environment. If you are a beginner, and if you want to improve your professional skills, Pass4Test Cisco 642-242 exam braindumps will help you to achieve your desire step by step. If you have any questions about the exam, Pass4Test the Cisco 642-242 will help you to solve them. Within a year, we provide free updates. Please pay more attention to our website.
Exam Code: 642-242
Exam Name: Cisco (Unified Contact Center Enterprise Implementation(UCCEI))
One year free update, No help, Full refund!
Total Q&A: 84 Questions and Answers
Last Update: 2013-09-18
Pass4Test has been to make the greatest efforts to provide the best and most convenient service for our candidates. High speed and high efficiency are certainly the most important points. In today's society, high efficiency is hot topic everywhere. So we designed training materials which have hign efficiency for the majority of candidates. It allows candidates to grasp the knowledge quickly, and achieved excellent results in the exam. Pass4Test's Cisco 642-242 exam training materials can help you to save a lot of time and effort. You can also use the extra time and effort to earn more money.
642-242 Free Demo Download: http://www.pass4test.com/642-242.html
NO.1 The Cisco Unified Contact Center Enterprise can queue calls at different queue priorities. In this
sample script, at what priority will the call be queued?
A. Three (3) ?As set in the Queue Priority node.
B. Five (5) ?The default for the Queue to Skill Group node, unless it was set otherwise.
C. None, as queue priority only is used when more than one skill group is used in the Queue to Skill.
D. It depends, as each call hitting the script will reset the priority for all calls when the Queue Priority node
is executed.
Answer: B
Cisco 642-242 braindump 642-242 exam dumps 642-242 certification 642-242 exam dumps
NO.2 When setting up the Cisco Unified IP IVR 4.1(x) to communicate with Cisco Unified Communications
Manager, how do you configure the IP IVR to communicate with more than one Cisco Unified
Communications Manager server in the cluster?
A. On the JTAPI Provider Configuration web page, there are two fields to input the IP addresses or host
names of the Cisco Unified Communications Manager servers.
B. On the JTAPI Provider Configuration web page, you can enter only one Cisco Unified Communications
Manager server for the JTAPI provider.
C. On the JTAPI Provider Configuration web page, list the IP addresses or host names of the Cisco
Unified Communications Manager servers separated by a comma.
D. On the JTAPI Provider Configuration web page, enter the IP address or host name of the publisher and
when you synchronize the configuration, the IP IVR will automatically configure the available Cisco
Unified Communications Manager servers.
Answer: C
Cisco certification 642-242 original questions 642-242 642-242 original questions
NO.3 In the Cisco Unified Contact Center Enterprise solution, if the Cisco Unified Communications Manager
subscriber for the Cisco voice gateway is down, how will incoming calls be treated?
A. The call will get a "fast busy" and be terminated by the gateway.
B. The voice gateway will reroute the call to a secondary CTI route point.
C. The voice gateway will use the alternative/backup subscriber in the cluster for call control.
D. The voice gateway will route around the subscriber to an IP IVR port.
Answer: C
Cisco 642-242 642-242 642-242
NO.4 In the Cisco Unified Contact Center Enterprise solution, if an agent is in a Reserved state, which of the
following actions can the agent take?
A. Log off.
B. Change state to Not Ready.
C. Answer the call being sent to them.
D. Enter wrap-up data from the prior call.
Answer: C
Cisco dumps torrent 642-242 original questions 642-242
NO.5 In the Cisco Unified Contact Center Enterprise solution, when a CTI Server on a Peripheral Gateway
fails, which of the following will not occur?
A. CTI OS Server disconnects all active agent CTI OS desktop clients from failed server.
B. CTI OS Agent Desktop clients attempt to automatically connect to another CTI OS Server.
C. CTI OS Agent Desktop clients display an "Offline" message.
D. Both CTI OS Servers perform a graceful shutdown to reset CTI OS Agent Desktop client connections.
Answer: D
Cisco certification training 642-242 exam prep 642-242 642-242
NO.6 In the Cisco Unified Contact Center Enterprise, a Dialed Number Plan can be created to make it
easier for agents to perform transfers. Which of the following dialed numbers are invalid for agents to dial
from the plan?
A. SALES
B. 3%45
C. 3333
D. TEC123
Answer: B
Cisco 642-242 642-242 exam simulations 642-242 642-242 study guide 642-242 exam dumps
NO.7 In the Cisco Unified Contact Center Enterprise solution, the same object is configured in multiple
components. Choose the correct set of matching terms that fill in the missing object names in each
component.
A. 1 = CTI route point 2 = JTAPI call control group 3 = DNIS (temporary label)
B. 1 = CTI route point 2 = Dialog control group 3 = DNIS (temporary label)
C. 1 = CTI port 2 = JTAPI call control group 3 = CTI route point
D. 1 = CTI route point 2 = JTAPI call control group 3 = None
Answer:A
Cisco 642-242 answers real questions 642-242 642-242 exam simulations
NO.8 In the Cisco Unified Contact Center Enterprise solution, how are CTI route points and CTI ports created
in the Unified IP IVR 4.0(x)?
A. CTI route points and CTI ports are created and associated to the IP IVR user in Cisco Unified
Communications Manager Administration prior to configuring the CTI route points in the IP IVR in the
CRS Administration menu.
B. CTI route points and CTI ports are created from the CRS Administration menu. The CRS
Administration will automatically create and associate the CTI route points and CTI ports in Unified
Communications Manager.
C. CTI route points and CTI ports are created from the CRS Administration first and then the CTI route
points and CTI ports are associated to the correct user using Unified Communications Manager
Administration manually.
D. CTI route points and CTI ports can either be created from the CRS Administration menu or from the
Cisco Unified Communications Manager Administration as long as the CTI route points and CTI ports are
associated to the correct IP IVR user profile.
Answer: B
Cisco 642-242 answers real questions 642-242 642-242
NO.9 A Cisco Unified Contact Center Enterprise routing script can send calls directly to a pre-defined label
or extension on a Cisco Unified Communications Manager IP Phone. What is the impact of that sort of
routing on the system?
A. The Cisco Unified Contact Center Enterprise solution will automatically take the call back based on the
ring-no-answer settings for the agent group associated with the call if no one answers within the timeout
parameter.
B. The Cisco Unified Contact Center Enterprise solution cannot send calls outside the defined range of
agent extensions / device targets in the system.
C. The Cisco Unified Contact Center Enterprise solution loses track of the call and reports it as
"transferred out".
D. The Cisco Unified Contact Center Enterprise solution does not lose track of the call if the call is
transferred to a monitored or agent extension / device target in the system.
Answer: C
Cisco dumps torrent 642-242 642-242 642-242
NO.10 What is the correct order of steps to install a new Cisco Unified IP Phone for a Unified Contact Center
Enterprise agent in Unified Communications Manager 5.x?
A. add device and device type, select model, enter the MAC address, and assign to device pool
B. add peripheral and peripheral type, select model, and assign to device pool
C. add phone, select model, enter the MAC address, and assign to device pool
D. add agent, select model, enter the MAC address, and assign to device pool
Answer:A
Cisco 642-242 study guide 642-242 642-242 642-242 642-242
NO.11 In a Cisco Unified ICM routing script, what is the best way to assign a sales call a higher priority in the
system?
A. At the beginning of the Sales routing script, use the Queue Priority node to set the priority of all calls
hitting that script to 1.
B. In the Queue to Skill Group node, set the call priority to 1 for any Sales skill group queue nodes.
C. In the Queue to Skill Group node, set the call priority to 10 for any Sales skill group queue nodes.
D. Use a Queue Priority node for support and other non-sales calls with priority 1.
Answer: B
Cisco 642-242 642-242 642-242 exam dumps
NO.12 When configuring a Cisco Unified Communications Manager dial plan to allow for dialing 911 or placing
other emergency calls, where should Urgent Priority be checked off in?
A. route pattern
B. route list
C. route group
D. calling search space
Answer:A
Cisco original questions 642-242 642-242
NO.13 Media termination points in Cisco Unified Communications Manager provide media services such as
call hold and call transfer for a call routed to an H.323 endpoint. To configure an MTP resource, which two
items must be configured? (Choose two.)
A. MTP type
B. MAC address
C. media routing domain
D. device pool
E. location
Answer:AD
Cisco 642-242 pdf 642-242 certification training 642-242 642-242
NO.14 In the Cisco Unified Communications Manager 4.1(x), what is the first step to create a new CTI route
point to be associated with a JTAPI user?
A. Create the CTI route point device and assign a directory number.
B. Using device association, map the CTI route point directory number to the JTAPI user.
C. Create a calling search space that includes the JTAPI user and CTI route point directory number.
D. Create a new directory number and associate it to the JTAPI user.
Answer:A
Cisco 642-242 642-242 certification 642-242 642-242
NO.15 Which of the following is not recommended to reside on the C: drive partition of any Cisco Unified ICM
Server?
A. Microsoft SQL Server log files
B. Core Unified ICM software
C. Microsoft SQL Server
D. Unified ICM Historical Data Server Database
Answer: D
Cisco practice test 642-242 exam prep 642-242 642-242
Pass4Test offer the latest HP2-E56 exam material and high-quality 70-486 pdf questions & answers. Our MB6-871 VCE testing engine and ICGB study guide can help you pass the real exam. High-quality 000-122 dumps training materials can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.
Article Link: http://www.pass4test.com/642-242.html
